Website Hosting, Support & Maintenance
Protect your investment with a managed reliable web hosting solutionLightning Fast Web Hosting Services
We proudly offer Next Generation Google Cloud Platform Premium Tier Web Hosting, placing our clients at the cutting edge of hosted WordPress technology. The only solution for professional businesses wanting to experience the best in web hosting performance and reliability.
We also offer business-grade Cloud web hosting plans for businesses of all sizes. Speak to us today about our range of Wordpress website managed hosting plans and we can guide you to the best hosting options for your business.
Website Phone & Email Support
Our client’s love our reliable ongoing Support & Maintenance. Unlike many web hosting companies who will shuffle you down an automated chat bot, our clients know they can email, call or even pop into our office for professional advice, support and assistance. We are dedicated to providing the very best web hosting services and support possible.
Website Maintenance: WordPress, Theme & Plugin Updates
Up-to-date software is paramount to the security and performance of every WordPress site. As part of our managed hosting services we take care of the hassles for you with scheduled updates for WordPress, Plugins & Themes to ensure every website runs smoothly and securely.
All of our sites on our web hosting plans come with an SSL Certificate.
Bulletproof Security
Our 360 degree approach to security practices include firewall protection, nightly backups, software updates and our commitment to resolve any issue that may arise in a timely manner.
Premium Website Hosting
Phone & Email Support
WordPress / Theme / Plugin Updates
Nightly Backups
Premium Theme/Plugin Licences
Free SSL Certificate
Uptime Monitoring
Firewall & Security
Choose the Website Hosting and Support plan that suits your business
Our Essentials Plan is the ideal web hosting plan for small businesses with lower website traffic and is an entry point for our business web hosting and support.
Our Professional & Ecommerce Plans delivers super-fast, secure and reliable website performance from our Google Cloud Platform infrastructure.
Not sure which web hosting plans suit your business?
Please give us a call on 1300 631 099 and we can help guide you through our flexible hosting options to help find the perfect solution for your new website.
Hear from some of our web host happy clients
See Why Pixel Fish clients love our great web hosting service
“When it comes to websites & security the team at Pixel Fish understand what it takes to design a professional, secure and well thought out website. Best of all they provide the best web hosting, website training and support and are always there to answer questions, delivering on time and on budget. They combine their creative and technical skills to beautifully layout your content and present your business in the best possible way.”
“One thing that makes Pixel Fish stand out is their ongoing reliable web hosting and support. Being a small business, we do not always have the time to tend to our website and having these guys as an extension of our team means our website is always well maintained and up to date. We have loved working with the Pixel Fish support team and would have no hesitation recommending them to any prospective clients.”
Need a Custom Web Hosting Service?
Do you need more ongoing website hosting and assistance than what is included in our plans? At Pixel Fish we can tailor plans to suit your businesses needs & requirements. Contact us today!
Google Cloud Platform Premium Tier
Our Professional and Ecommerce plans are powered by the highly reliable Google Cloud Platform’s “Premium Tier” network. Interconnected over their 24 global data centres, it is designed for fast and secure website hosting.
Next Generation Infrastructure
The Google Cloud Platform allows us to employ the very best technology. The Next Generation Infrastructure ensures our system always has the latest framework versions installed and up to date.
Auto-Scaling Infrastructure
Auto-scaling essentially means that our infrastructure is ready to handle any sudden surges in traffic and load. Our flexible architecture ensures that as your website scales up, the power is always there.
CDN (Content Delivery Network)
Our clients can benefit from Google Cloud’s 34 global data centres which position your site’s content such as images, CSS and JavaScript closer to your visitors for faster load times.
DDoS Detection
The Google Cloud Platform features best in class DDoS attack detection. Our system will detect any DDoS attack directed at your website and alert us to it.
Nightly Backups
Our system automatically generates nightly backups which are stored for 30 days. These backups can be quickly accessed and used to rapidly restore any website back to previous versions.
Hack and Malware Removal
To help prevent hacks, our server software is always up to date and constantly monitors events network-wide. Any suspicious activity can be investigated and dealt with.
Uptime Monitoring
For peace of mind, our system checks the status of all websites every 2 minutes to ensure they are online.
Server Level Caching
We employ full page caching at the server-level to deliver your website content virtually instantaneously to your visitors.
Enterprise Website Firewall
Our system has hardware firewalls, active and passive security, and other features to prevent access to your secure data. The bottom line is your website is monitored and secured 24/7.
Self-Healing Technology
Our system checks the status of your PHP service every minute. If your PHP has gone down, our platform will automatically attempt to start it back up.
SSL Certificate
As part of our service we include a free Let’s Encrypt SSL certificate which enables HTTPS on your website for added security.
Ecommerce Suitable
Ecommerce websites can be quite demanding as they generate a much data, as well as un-cacheable requests. Ecommerce clients can rest easy knowing the auto-scaling infrastructure handles sudden surges in traffic and load.
PHP Workers
Our system provides 12 PHP workers per website which are used to execute the code on your WordPress site. These allow for multiple requests to execute simultaneously.
100% Private Resources
Every website we host is housed in its own isolated container meaning every resource is 100% private and is not shared between anyone.
Get Started with a new Pixel Fish Website
We would love to hear about your upcoming website project
Kevin Fouché, Pixel Fish Director
Web Hosting & Support FAQ’s
Do I have to use Pixel Fish for my Hosting?
Whilst all of our clients benefit significantly from our Hosting, Support & Maintenance plans, if you would like to self-manage your WordPress web hosting & maintenance, you are more than welcome to.
If you choose to self-manage on an external website hosting provider and need us to perform the migration, a fee of $660 incl GST will be levied. Pixel Fish requires 30 days’ notice to perform the migration.
Please note if you are self-managing your website hosting, you will need to purchase your own relevant third party licences, perform your own regular backups and do regular updates to ensure your website continues to work seamlessly.
How do I pay for my Web Hosting Plan
If you are using Pixel Fish for your Website Hosting, Maintenance and Support, you can pay via monthly invoice or get set up for a monthly deduction that will come out of your chosen bank account or credit card.
Do you provide Shared Web Hosting, Dedicated Server Hosting or VPS Hosting?
No. We have transitioned all of our web hosting away from Shared Web Hosting, VPS and Dedicated Hosting Servers to Cloud Based Hosting, which we find far superior in speed, security and reliability. Shared Hosting (Where multiple sites are hosted on the same server) over the years we found to be getting slower and more troublesome as providers had multiple websites on their shared hosting server. We also found that a Virtual private server solution did not suit our clients needs.
Do I get a Free SSL Certificate?
Yes, all of our sites that are hosted on our web hosting service include a Free Let’s Encrupt SSL certificate.
What do you provide for web hosting security?
Besides a free SSL certificate, all of our sites are protected by a Website Firewall and have nightly backups. Our Professional and Ecommerce hosting clients also get the benefit of DDoS Detection and Hack and Malware Removal. In order to provide the very best web hosting services for our clients, Pixel Fish also works to keep your website, theme and plugins up to date to further prevent being hacked.
Can you support businesses with multiple sites?
Yes. We do provided managed wordpress hosting and support for clients who have multiple sites and various wordpress users.
Do you offer free domain registration and domain hosting?
No, we do not offer clients a free domain name. However we can either assist you purchasing a new domain name or work with you to transfer your domain across to us to manage. Managing of the domains is free, however domain registration and renewal do have costs.
Do you provide Email Hosting?
No, we do not provide email mailbox hosting as part of our website hosting services. We do however provide DNS services to allow our client’s email accounts on their email systems to work such as MS 365 and Google. We can infact help you create a new business email account with MS 365 or Google.
Does your Web Hosting impact your SEO Optimization?
Yes, it absolutely can. The speed and reliability of your wordpress hosting are key factors to consider when optimizing for SEO. Slow loading speeds can cause a decline in website rankings as well as user experience. Additionally, if you have an unreliable server, search engine crawlers may not be able to access and index your content properly.
Do you provide Phone Support for your Web Hosting
Yes we do. Our clients can call or email us whenever they need assistance.
Do I have access to my WordPress CMS?
Yes. You can access your website and access the WordPress Content Management System to make edits and changes to your website. Pixel Fish clients can edit, add and delete their website content and pages with ease. This is particularly important for our High traffic sites where website owners need frequent access to their site management CMS to adjust their web presence regularly.
Does my site get backed up?
Yes. All of our clients on experience the benefits of daily backups. Our Essentials websites have their data backed up daily for 7 days, whilst our Professional and E-commerce sites are backed up daily for 30 days.