Creating a Business Competitor Analysis: A Comprehensive Guide

Mar 18, 2024 | Business Tips

Reading Time: 8 minutes
Kevin Fouche

Creating a Business Competitor Analysis: A Comprehensive Guide

Posted by Kevin Fouche, Pixel Fish Director

Kevin handles the planning, design, launch and training of every website that Pixel Fish creates. He ensures that every website is highly engaging and aligned with our client’s goals. With over 20 years of design and web industry experience to draw upon, Kevin aims to pass on his knowledge to our clients and like-minded businesses wanting to grow their online presence.

Seeking the formula to outwit your competitors? Effective competitor analysis is pivotal. In this focused guide, we’ll explore critical methodologies to dissect competitor strategies and tactics that sharpen your market position. Without the fluff, prepare to unravel actionable insights to propel your business ahead. Let’s explore Creating a Business Competitor Analysis.

Key Takeaways

  • Competitor analysis is a critical strategic process that involves understanding and examining the products, branding, marketing, and customer engagement of both direct and indirect competitors to gain a competitive edge.
  • A comprehensive competitor analysis includes identifying top competitors, analyzing their business models and offerings, assessing their marketing strategies and customer experiences, and leveraging SEO and social media analytics tools.
  • Utilizing the insights from a competitor analysis is crucial for differentiating your brand, adapting your marketing strategy, and using a SWOT analysis to identify strengths, weaknesses, opportunities, and threats relative to the competition.

Understanding Competitor Analysis

Competitor analysis is more than a buzzword; it’s a strategic process that impacts business growth significantly. Imagine peering into the strategic approaches of similar brands, sifting through their offerings, and gleaning insights that could catapult your brand to a stronger market position. By examining a competitive analysis example, it’s like having a strategic roadmap to outperform your competitors.

But how do you navigate this roadmap? The key lies in asking the right questions about:

  • products
  • branding
  • marketing
  • customer engagement

With the sole aim of gaining a competitive edge where it matters most to your customers, implementing your own strategy is essential.

Direct vs. Indirect Competitors

It’s vital in the competitive landscape to discern the difference between direct and indirect competitors. Direct competitors are like mirror images, targeting the same market and audience by offering similar products or services, often at comparable price points. Think of car dealerships within the same locality competing over the midsize luxury vehicle category.

Indirect competitors, on the other hand, meet the same customer needs as your business but do so with different products or services. Picture a sushi restaurant and a burger joint in a trendy neighbourhood. They serve different types of food but satisfy the same need. Sometimes indirect competitors might evolve into direct competitors if they begin to offer similar products or services, so they shouldn’t be overlooked in competitor analysis.

Then there are substitute competitors, offering alternatives that fulfill the same needs, further affecting the competitive landscape.

The Role of Competitive Intelligence in your Business Strategy

Think of competitive intelligence as the compass guiding our strategic roadmap. It navigates the journey of gathering and analyzing detailed information about competitors to inform strategic decision-making. The breadth of this intelligence spans an analysis of competitors’:

  • products
  • branding
  • marketing
  • technology
  • customer interactions

In the process, companies can pinpoint their own areas of competitive advantage and recognize where improvements can be made, almost like having a magnifying glass on the competition’s strategy. Competitive intelligence even aids in assessing the 4 P’s of marketing – product, price, place, and promotion – to uncover opportunities for differentiation.

Steps to Conduct a Comprehensive Competitor Analysis

Armed with our strategic roadmap and compass, we’re ready to delve into a comprehensive competitor analysis. This process includes:

  1. Identifying your top competitors
  2. Analyzing their business models and offerings
  3. Assessing their marketing strategies
  4. Investigating their customer experiences.

Assessing the current pricing strategies of the competitors is the first step in the process. This will provide valuable insight into the market landscape and help in determining the best approach for setting prices. This could involve comparing aspects such as processing power, memory, and hard drive space between competitors to assess the differences in key features. Each step is an essential milestone in the journey of competitor analysis.

Identifying Your Top Competitors

Think of identifying your top competitors as setting the coordinates for your journey. Your key competitors are those that offer similar services or products, target similar audiences, and operate within the same geographical region as your business. By analyzing your own product’s value and identifying other businesses that sell or market comparable products, you can pinpoint your direct competitors and better understand your target customers.

To conduct a competitive market analysis, follow these steps:

  1. Compile a list of all known competitors.
  2. Differentiate them into direct and indirect competitors.
  3. Examine their target market segments.
  4. Gather market research, including customer feedback and insights from sales teams about competing brands they encounter.

By following these steps, you can effectively pinpoint your direct competitors and gain valuable insights for your business.

Analyzing Competitors’ Business Models and Offerings

Progressing on the journey, our next task is to comprehend our competitors’ business models and offerings. This analysis is crucial for evaluating the uniqueness of competitors’ products, their pricing strategy, and their unique selling propositions (USPs).

Understanding competitors’ sales results and market share, including:

  • sales volume
  • revenue
  • discount practices
  • customer retention strategies

is key to analyzing their market position. Additionally, investigating competitors’ distribution methods can shed light on the effectiveness and reach of how they market and deliver their products or services. Even studying the technology stack and tools that competitors use can reveal opportunities to enhance your business’s efficiency or customer satisfaction.

Assessing Direct Competitors’ Marketing Strategies

Grasping your competitors’ marketing strategies is akin to decoding the language of your competition. Evaluating competitors’ use of social media platforms can reveal which are most beneficial for engagement, a crucial consideration for determining if a new platform might be advantageous for your business. Monitoring the quantity, quality, and frequency of competitors’ content, as well as the responses it receives, offers benchmarks for one’s own content strategy. Additionally, assessing competitors’ use of calls-to-action and overall content promotion strategies is crucial for prioritizing marketing efforts and engaging the target audience effectively. All these elements can guide adjustments in your social media strategy, and provide a quantifiable measure of audience engagement.

Investigating Competitors’ Customer Experiences

Probing into competitors’ customer experiences equates to deciphering the trails left by your competitors. This includes examining customer service practices such as response times and the quality of support provided.

Understanding customer journeys of competitors’ clients can reveal opportunities to enhance your own customer experience, guiding a seamless and integrated purchase process. Monitoring competitors’ engagement with customers on social media and other online platforms aids in understanding their customer relationship strategies.

Even neutral user feedback and social media observations provide an unbiased view of the strengths and weaknesses of competitors’ products and services.

Leveraging Data and Tools for Competitor Analysis

Throughout this journey, data and tools serve as the vehicles propelling the competitor analysis process. They can reveal vital insights about a competitor’s technology stack, which can, in turn, improve marketing efforts and streamline internal processes.

Competitor research is a crucial part of secondary research, integral for understanding business positioning and identifying opportunities to differentiate and adapt to market trends. Meanwhile, SEO analytics tools like Google Keyword Planner, Ahrefs, and Moz’s Keyword Explorer are instrumental in uncovering the keywords a competitor ranks for, understanding their search traffic, and observing their backlink profiles.

Primary and Secondary Research Methods

Consider primary and secondary research methods as the different gears in our analysis vehicle.

Secondary research in competitor analysis includes analyzing existing data like:

  • market statistics
  • trend reports
  • industry content
  • social media comments.

On the other hand, primary research provides unique insights into competitors that may not be available through secondary sources, making it beneficial for competitive analysis. Gathering new data through primary research methods such as surveys, interviews, and observations is conducted after secondary research to answer more specific questions.

Utilizing SEO and Social Media Analytics Tools

SEO and social media analytics tools function as the gear shift in our analysis vehicle. These tools provide insights into:

  • Competitors’ social engagement
  • Reach
  • Content strategy effectiveness
  • Public sentiment towards them.

Competitor analysis involves tracking various aspects of competitors’ online presence using keyword research and media analysis, to inform one’s marketing and engagement strategies. The insights gained from these tools can significantly impact your business strategy, competitive advantage, and marketing strategies.

Applying SWOT Analysis in Competitor Analysis

A SWOT analysis serves as both the compass and the map in our journey. It aims to identify a company’s strengths and weaknesses and to turn weaknesses into opportunities while assessing threats based on the competition. This analysis helps understand competitors’ strengths and weaknesses relative to your own, facilitating the identification of market gaps and better positioning. It can reveal opportunities to capitalize on by leveraging a company’s strengths or addressing market gaps.

Furthermore, it allows for spotting threats to prepare for by considering factors such as:

  • competitive features
  • company culture
  • customer reviews
  • geography

These factors can highlight potential risks and areas for strategic defense.

Strengths and Weaknesses

On the SWOT compass, strengths and weaknesses represent the North and South. Examining the strengths and weaknesses of competitors’ products can provide insights into competitive advantages such as:

  • skills
  • knowledge
  • networks
  • reputation

Analyzing internal operations and processes can uncover weaknesses within a company, while also identifying the company’s internal strengths. The unique value proposition should be informed by insights from both the company’s and competitors’ strengths and weaknesses to ensure it effectively distinguishes the product in the market.

Opportunities and Threats

Opportunities and threats take the place of East and West on our SWOT compass. Identifying market gaps can present potential opportunities for a company to gain a competitive edge.

On the other hand, identification of threats from new competitors, political, environmental, social, and technological factors is crucial for developing risk management strategies. Strategies can be developed to counteract external threats to build business resilience. A SWOT analysis can help anticipate competitors’ future moves and reactions by thoroughly analyzing the opportunities and threats they face.

Turning Competitor Analysis Insights into Action

Once the journey of thorough competitive analysis concludes, it’s crucial to utilize the insights for meaningful action. Regular competitor analysis, ranging from quarterly to annually, helps identify opportunities and threats in the market, empowering businesses to recognize strategic moments for capitalizing on market gaps and deploying new marketing strategies competitors haven’t yet exploited.

By examining competitors’ mistakes as revealed through user feedback, a company can refine its business strategy and problem-solving to prevent similar setbacks and take actionable steps determined from competitor analysis to optimize product placement and marketing benchmarks. This is the ultimate goal of competitor analysis.

Differentiating Your Brand

The first step in converting competitor analysis insights into action involves differentiating your brand. Identifying differentiators is critical in highlighting the unique selling points and key features that distinguish your brand from competitors.

Creating a distinctive visual identity through elements like a memorable business name, a carefully crafted logo, and strategic brand colors is essential for differentiating your brand and achieving a strong market presence. This differentiation is the first step towards leveraging the insights from competitor analysis.

Adapting and Evolving Your Marketing Strategy

Adapting and evolving your marketing strategy constitutes the second step in transforming competitor analysis insights into action. Adapt your marketing strategy by identifying successful marketing tactics employed by competitors, honing in on their shortcomings, and capitalizing on opportunities for differentiation.

Promote your unique selling proposition through brand identity and messaging to stand out in the market. Maintain a differentiated and competitive brand strategy by regularly re-evaluating it in the context of the dynamic market landscape. Regularly refresh your competitive analysis to promptly respond to evolving competitor strategies and market shifts.


In conclusion, competitor analysis is not just a business strategy; it’s a journey that navigates through the competitive landscape to gain insights that can help grow your business. This comprehensive guide has covered everything from understanding competitor analysis and leveraging data and tools, to applying SWOT analysis and turning insights into action. Remember, the goal is not to replicate your competitors but to understand them, learn from them, and ultimately, outperform them.

Creating a Business Competitor Analysis: Frequently Asked Questions

How do you Analyse your competition?

To analyze your competition, start by identifying your competitors and gathering information about them, then analyze their strengths and weaknesses to determine your competitive advantage. Additionally, examine their product offerings, pricing, marketing tactics, and market positioning to understand how you stack up against them. Once you have a clear understanding of your competition, use this information to your advantage and track your results regularly.

What are the 6 steps of competitive analysis?

The six steps of competitive analysis include identifying competitors, gathering information, analyzing strengths and weaknesses, evaluating market positioning, assessing opportunities and threats, and developing a competitive strategy.

What is the importance of competitor analysis?

Competitor analysis is important as it helps businesses understand the competitive landscape, identify growth opportunities, and maintain a strong market position.

What is the difference between direct and indirect competitors?

Direct competitors offer similar products to the same market, while indirect competitors meet the same customer needs with different products or services. It’s important to understand the distinction to effectively position your business in the market.

How many competitors should be selected for a comprehensive comparison against a company?

It’s usually recommended to select between five and ten competitors for a comprehensive comparison. This range allows for a thorough analysis without overwhelming the process.

Take your business to the next level with a Pixel Fish Website.

Check out some of our latest Website Design projects.

Further Information
Why you should use Elementor for your new WordPress Website
How to Optimise Your On-Page Content Using The Yoast Plugin
Business Competitor Analysis: Who are you really competing against?
How AI Technology Could Impact Your Business In The Future
5 E-commerce Mistakes to Avoid when Setting up an Online Store
Embracing Tomorrow: How the Future of AI Video Is Here with Open AI’s Sora
Boost Your Brand: A Strategic Guide on How to Use Your Website Blog to Promote Your Business
Navigate the Future: Essential Web Design Trends 2024 to Elevate Your Online Presence
Mastering Brand Identity: Essential Logo Design Tips for Impactful Results

Stand out from your competition with a Pixel Fish website!

Contact us today on 02 9114 9813 or email

Small Business Website Packages   | Custom Website Design   |   Ecommerce Websites

Related Blogs

Contact Pixel Fish - Website Design Agency

Get Started with a new Pixel Fish Website

We would love to hear about your upcoming website project

Kevin Fouché, Pixel Fish Director