Creating a Business Competitor Analysis: A Comprehensive Guide

Mar 18, 2024 | Business Tips

Reading Time: 4 minutes
Kevin Fouche

Creating a Business Competitor Analysis: A Comprehensive Guide

Posted by Kevin Fouche, Pixel Fish Director

Kevin handles the planning, design, launch and training of every website that Pixel Fish creates. He ensures that every website is highly engaging and aligned with our client’s goals. With over 20 years of design and web industry experience to draw upon, Kevin aims to pass on his knowledge to our clients and like-minded businesses wanting to grow their online presence.

In short:

Understanding your competitors gives you a clearer path to success. This article walks you through the process of conducting a thorough competitor analysis—identifying key players, comparing website performance, and mapping opportunities. You’ll discover:

  • How to assess competitor SEO and content
  • Benchmarking digital marketing efforts
  • Recognising gaps in user experience

Armed with these insights, you can refine your own strategy and position your brand for growth.

Seeking the formula to outwit your competitors? Effective competitor analysis is pivotal. In this focused guide, we’ll cover practical methods to dissect competitor strategies and sharpen your market position. No fluff — just actionable insights to move your business ahead. Let’s explore Creating a Business Competitor Analysis.

Key Takeaways

  • Competitor analysis is a critical process involving the study of products, branding, marketing, and customer engagement of direct and indirect competitors to gain an edge.
  • A strong analysis identifies top competitors, reviews their models, marketing strategies, and customer experience, and uses SEO and social analytics tools for insight.
  • Insights from competitor analysis help you differentiate your brand, refine marketing, and use SWOT to map strengths, weaknesses, opportunities, and threats.

Understanding Competitor Analysis

Competitor analysis is more than a buzzword — it’s a strategic process that drives growth. By unpacking how similar brands operate and what they offer, you can uncover insights to strengthen your position. The roadmap starts by asking the right questions about:

  • products
  • branding
  • marketing
  • customer engagement

The goal is to gain an edge where it matters most, then implement a strategy to exploit it.

Direct vs. Indirect Competitors

Know the difference. Direct competitors target the same audience with similar offerings and pricing. Indirect competitors meet the same customer need differently — think sushi vs. burgers. They can evolve into direct rivals, so include them in your research. Substitutes offering alternatives also shape the competitive landscape.

The Role of Competitive Intelligence in your Business Strategy

Competitive intelligence is your compass — gathering and analysing competitor data across:

  • products
  • branding
  • marketing
  • technology
  • customer interactions

It reveals your advantages, fixes gaps, and assesses the 4 Ps — product, price, place, and promotion — for opportunities to stand out.

Steps to Conduct a Comprehensive Competitor Analysis

A complete competitor analysis includes:

  1. Identifying your top competitors
  2. Analysing their business models and offerings
  3. Assessing their marketing strategies
  4. Investigating their customer experiences

Start with pricing to map the market. Compare features and positioning to see where you can outperform.

Identifying Your Top Competitors

Pinpoint competitors that sell similar products, target the same audience, and operate nearby. Evaluate your value proposition and list similar brands to define your target market. To conduct a competitive market analysis:

  1. List known competitors
  2. Separate direct from indirect
  3. Note their target segments
  4. Gather market research and sales feedback

Analysing Competitors’ Business Models and Offerings

Review product uniqueness, pricing, and USPs. Examine sales volume, revenue, discounts, and retention tactics to gauge market position. Check distribution reach and tech stacks for efficiency and opportunities to adapt.

Assessing Direct Competitors’ Marketing Strategies

Audit competitors’ social channels, content quality, engagement, and CTAs. Study their promotions and campaign cadence to benchmark your marketing approach.

Investigating Competitors’ Customer Experiences

Examine response times, support quality, and customer journey flow. Observe competitor interactions on social and forums. Neutral reviews expose strengths, weaknesses, and areas to capitalise on.

Leveraging Data and Tools for Competitor Analysis

Data powers decisions. Tech insights can optimise marketing and operations. Secondary research (stats, reports, industry content) frames the landscape, while primary research (surveys, interviews) fills gaps and reveals deeper insights.

Primary and Secondary Research Methods

Start broad with secondary sources, then use primary methods to validate findings and answer targeted questions.

Utilising SEO and Social Media Analytics Tools

SEO tools like Google Keyword Planner, Ahrefs, and Moz reveal competitor keywords, traffic, and backlinks. Social analytics highlight engagement, content reach, and sentiment. Together, these insights inform your strategy and messaging.

Applying SWOT Analysis in Competitor Analysis

SWOT helps identify strengths, weaknesses, opportunities, and threats. It highlights gaps, risks, and potential moves to outmanoeuvre competition.

Strengths and Weaknesses

Assess skills, networks, and reputation. Review internal processes to uncover weaknesses and validate strengths. Let these insights refine your unique value proposition.

Opportunities and Threats

Spot market gaps, emerging trends, and underserved niches. Monitor new entrants and PEST factors (political, environmental, social, technological) to build resilience and agility.

Turning Competitor Analysis Insights into Action

Insights matter only when applied. Review competitors regularly — quarterly or annually — to spot openings and risks. Learn from their missteps, refine your strategy, and adjust benchmarks to stay ahead.

Differentiating Your Brand

Define what sets you apart. Highlight USPs, proof points, and experience. Build a distinct name, logo, and colour palette to reinforce identity and recognition.

Adapting and Evolving Your Marketing Strategy

Adopt what works from competitors, outperform where they fall short, and double down on your edge. Review strategy often to stay aligned with shifts in the market.

Summary

Competitor analysis is an ongoing discipline. Use data, tools, and SWOT insights to understand rivals, find gaps, and act decisively. The aim isn’t to copy — it’s to learn, adapt, and outperform.

Creating a Business Competitor Analysis: Frequently Asked Questions

How do you Analyse your competition?

Identify competitors, collect data, and analyse strengths and weaknesses to define your advantage. Review products, pricing, marketing, and positioning — then apply findings and monitor progress.

What are the 6 steps of competitive analysis?

Identify competitors, gather data, analyse strengths and weaknesses, evaluate positioning, assess opportunities and threats, and build a competitive strategy.

What is the importance of competitor analysis?

It clarifies the market landscape, highlights growth opportunities, and strengthens your position.

What is the difference between direct and indirect competitors?

Direct competitors sell similar products to the same market. Indirect competitors meet the same need with different offerings.

How many competitors should be selected for a comprehensive comparison?

Typically between five and ten — enough for insight without complexity.

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