How to access your webmail

Summary of POP email settings

Please note: Make sure you use your own email address and given password when completing the following steps.

Incoming Mail Server

Incoming Mail Server:  pop.partnerconsole.net
User Name: (ie. john@johnsplumbing.com.au)
Password: Enter the password you were provided
Port: 110
Use SSL: NONE
Authentication: Password
Account Type: Select POP

Outgoing Mail Server

Outgoing Mail Server:  smtp.partnerconsole.net
User Name: (ie. john@johnsplumbing.com.au)
Password: Enter the password you were provided
Port: 587
Use SSL: NONE
Authentication: Email address and Password

How to access your webmail

For our clients who are using our POP service for their email, Webmail is available as a reliable option when traveling, or any other times that you cannot access your usual email program.

 

Step 1: Access your Webmail

Go to you website and insert webmail. before your full website address (URL). Eg. http://www.webmail.yourdomain.com

 webmail-1

Step 2: Log in to your Webmail

Please do the following:
Interface: Select ‘Horde’
Email Address: Enter your full email address
Password: Enter your password
Language: Select English (British)
Mode: Automatic
Save Settings: Tick box if you like

 

Step 3: Use your Webmail

Webmail works in the same way as many other web based email solutions such as Hotmail. Make sure you log out when you have finished.

Please note: Your webmail account does not sync up with your computer or mobile phone and will not display sent messages or saved messages sent from those devices.

webmailinbox

 

Troubleshooting

Occasionally clients experience troubles with outgoing POP emails. This is generally due to their ISP (Internet Service Providers) and need to adjust the outgoing mail settings.

Some common ISP Outgoing Mail Servers are as follows – typically your username for these servers is your email account (i.e. yourname@isp.com) and associated password:


BigPond: mail.bigpond.com
Optus: mail.optusnet.com.au
iiNet: mail.iinet.net.au   or   mail.m.iinet.net.au
Westnet: mail.westnet.com.au
TPG: mail.tpg.com.au
Ozemail: smtp.ozemail.com.au

*We provide this list as a service to our customers but cannot guarantee that this list will always be up to date.

Any Questions?
If you have any questions please email support@pixelfish.com.au