How to create your new POP email on your iPhone or iPad

For our clients who are using our POP service for their email, Setting your email account up on your iPhone or iPad is available as a reliable option when traveling, or any other times that you cannot access your usual email program.

Part A – Setting up email account

Step 1

From the home screen of your iPhone/iPad, press the Settings Icon

Step 2

Select Mail, Contacts, Calendars

Step 3

Under the Accounts section select Add Account

Step 4

On the Add Account page select Other

Step 5

Under the Mail section, select Add Mail Account

Step 6

On the New Account screen, complete the following details:
Your Name: The full name of the person whose account it is (ie. John Smith)
Address: (ie. john@johnsplumbing.com.au)
Password: Enter the password you were provided
Description : Any text description. eg Johns Plumbing

Step 7

Press [Save] The device may attempt to automatically retrieve the server settings. If it fails, continue following the steps below to configure your iPhone/iPad manually

Step 8

On the New Account select POP Scroll down the screen and complete the corresponding information.

Step 9

Incoming Mail Server Host Name: Enter pop.partnerconsole.net

Username: (ie. john@johnsplumbing.com.au)
Password: Enter the password you were provided

Step 10

Outgoing Mail Server Host Name: Enter smtp.partnerconsole.net
Username: (ie. john@johnsplumbing.com.au)
Password: Enter the password you were provided

Step 11

Verification Scroll back to the top of the screen and press [Save]. Your device will now attempt to verify all the settings you’ve entered. You’ll need to wait for it to do this. Note: You may be given a warning that your device cannot connect via SSL or that it cannot be verified

Click continue.

Click Yes.

Part B – Modify the Email Settings on your iPhone/iPad

Step 1

From the home screen of your iPhone/iPad, press the Settings Icon.

Step 2

Select Mail, Contacts, Calendars.

Step 3

The email account you just created will be displayed in the Accounts section.

Step 4

Select the email account you just created

Step 5

Scroll down to the Outgoing Mail Server section and press SMTP

Step 6

If only using your email services with us on your device, your primary server should be smtp.partnerconsole.net

Step 7

Modify the following information if not already completed:
SSL: Off. 
Authentication:  Password.
Server Port: 587.

Step 8

Press Done

Step 9

To modify your incoming mail server settings, go back to the mail email account page and press Advanced rather than SMTP

Step 10

Modify the following information if not already completed:
SSL: Off. 
Authentication:  Password.
Server Port: 110.

Step 11

From this screen, you may also allow your device to delete emails off of our servers when it downloads them or set them to delete after a set period of time. * We suggest you set your phone settings as displayed above.

Step 12

You’re now complete. Test by sending an email to and from the account.

**These steps and screen grabs were done using a current device. Other versions may have slightly different steps and processes.