How to adjust your existing POP email on your iPhone or iPad

Summary of POP email settings

Please note: Make sure you use your own email address and given password when completing the following steps.

Incoming Mail Server

Incoming Mail Server:  pop.partnerconsole.net
User Name: (ie. john@johnsplumbing.com.au)
Password: Enter the password you were provided
Port: 110
Use SSL: NONE
Authentication: Password
Account Type: Select POP

Outgoing Mail Server

Outgoing Mail Server:  smtp.partnerconsole.net
User Name: (ie. john@johnsplumbing.com.au)
Password: Enter the password you were provided
Port: 587
Use SSL: NONE
Authentication: Email address and Password

IMPORTANT: Do NOT delete your existing POP account

This could lead to loss of emails. Simply follow the steps below to adjust your existing email account.

For NEW POP email account instructions click here.

How to adjust your existing POP email on your iPhone or iPad

For our clients who are using our POP service for their email, Setting your email account up on your iPhone or iPad is available as a reliable option when traveling, or any other times that you cannot access your usual email program.

 

Step 1

From the home screen of your iPhone/iPad, press the Settings Icon.

Step 2

Select Mail, Contacts, Calendars.

Step 3

The email account you just created will be displayed in the Accounts section.

Step 4

Select the POP email account you currently use that you wish to update

 

12-Mail-contacts-calendars

Step 5. Adjust your incoming server settings

Please select your POP account, then go to the incoming mail server settings. Please make sure they match the following:
Username: (ie. john@johnsplumbing.com.au)
Password: Enter the password you were provided
POP3 server:  pop.partnerconsole.net
Security type:  NONE
Port: 110
Delete email from server: Never

Step 6. Adjust your outgoing server settings

Then go to the outgoing mail server settings. Please make sure they match the following:
SMTP server: smtp.partnerconsole.net
Security type: NONE
Port: 587
Require sign-in: Yes
Username: (ie. john@johnsplumbing.com.au)
Password: Enter the password you were provided

**These steps and screen grabs were done using a current device. Other versions may have slightly different steps and processes.

Troubleshooting

Occasionally clients experience troubles with outgoing POP emails. This is generally due to their ISP (Internet Service Providers) and need to adjust the outgoing mail settings.

Some common ISP Outgoing Mail Servers are as follows – typically your username for these servers is your email account (i.e. yourname@isp.com) and associated password:


BigPond:
 mail.bigpond.com
Optus:
 mail.optusnet.com.au
iiNet: 
mail.iinet.net.au   or   mail.m.iinet.net.au
Westnet: mail.westnet.com.au
TPG: mail.tpg.com.au
Ozemail: smtp.ozemail.com.au

*We provide this list as a service to our customers but cannot guarantee that this list will always be up to date.

Any Questions?
If you have any questions please email support@pixelfish.com.au