How to adjust your existing POP email inside your Gmail

Summary of POP email settings

Please note: Make sure you use your own email address and given password when completing the following steps.

Incoming Mail Server

Incoming Mail Server:  pop.partnerconsole.net
User Name: (ie. john@johnsplumbing.com.au)
Password: Enter the password you were provided
Port: 110
Use SSL: NONE
Authentication: Password
Account Type: Select POP

Outgoing Mail Server

Outgoing Mail Server:  smtp.partnerconsole.net
User Name: (ie. john@johnsplumbing.com.au)
Password: Enter the password you were provided
Port: 587
Use SSL: NONE
Authentication: Email address and Password

PLEASE NOTE: ** Sometimes the the following settings must be used if the above settings do not work in Gmail.
Port: 465
Use SSL: YES

IMPORTANT: Do NOT delete your existing POP account

This could lead to loss of emails. Simply follow the steps below to adjust your existing email account.

For NEW POP email account instructions click here.

How to adjust your existing POP email inside your Gmail

For our clients who are already using their POP service for their email, please follow the steps below to adjust your email account. Please note this only refers to clients who current are already using their POP email account and need to update their details so their new email works.

Step 1

Open up your browser and go to http://www.gmail.com and login. If you do not already have a gmail account, create one now

Step 2

Click on Settings link in the top right corner of your Gmail account under the gear icon.

 

1-Gmail-steps

Step 3

Click on the Accounts tab.

 

 2-Gmail-steps

Step 4

Under the section ‘Check mail from other accounts (using POP3)’ Please select your email account you wish to edit and click ‘edit info’

Step 5

A new popup should display showing you the email address settings for incoming email.

Please update / check the below settings:

E-mail Address: (ie. john@johnsplumbing.com.au)
Username: The username will be your full email address (ie. john@johnsplumbing.com.au)
Password: Enter the password you were provided
POP Server: Enter pop.partnerconsole.net
Port: Enter 110
Leave a copy of retrieved message on the server: Do not tick
Always use a secure connection (SSL) when retrieving mail: Do not tick
Label incoming messages: This is the label used when reading your emails within Google. It is up to you to label if you want.
Archive incoming messages: This will take a backup copy of all emails read within Google. It is up to you to label if you want.

7-Gmail-steps

 

Once you have done this click ‘Save Changes’

That’s it! Now you can compose a new message and choose the email to be sent from your Business email address.

 

**These steps and screen grabs were done using a current version available. Other versions may have slightly different steps and processes.

Troubleshooting

Occasionally clients experience troubles with outgoing POP emails. This is generally due to their ISP (Internet Service Providers) and need to adjust the outgoing mail settings.

Some common ISP Outgoing Mail Servers are as follows – typically your username for these servers is your email account (i.e. yourname@isp.com) and associated password:


BigPond:
 mail.bigpond.com
Optus:
 mail.optusnet.com.au
iiNet: 
mail.iinet.net.au   or   mail.m.iinet.net.au
Westnet: mail.westnet.com.au
TPG: mail.tpg.com.au
Ozemail: smtp.ozemail.com.au

*We provide this list as a service to our customers but cannot guarantee that this list will always be up to date.

Any Questions?
If you have any questions please email support@pixelfish.com.au